We kindly ask you to arrive 15 minutes before your appointment to check-in, fill out a brief intake form and begin to unwind.

Arriving late will deprive you of valuable time with your provider. If you are more than 10 minutes late, we will make every effort to perform your treatment during the remaining time, but reserve the right to reschedule your appointment and charge the cancellation fee.

Please note that if you cancel or reschedule your appointment less than 48 hours in advance, a $150 fee will be charged to the credit card on file. We appreciate your understanding of this policy as we strive to provide the highest quality service to our guests while also respecting our providers’ time.

Robes and slippers will be provided for your comfort and convenience during treatments. Loose, comfortable clothing is recommended for Table Thai Massage and Balancing Sound Therapy.

Our providers are dedicated to providing you with a personalized spa experience. Please communicate any preferences, concerns or medical conditions before your service begins.

Visiting VISAGE is an opportunity to unplug from the world, including your electronic devices. Please keep your phone on silent and limit use while enjoying our spa. 

Gratuities for superior service are always appreciated.

While walk-ins are always welcome, we recommend booking your service in advance to have the most options available. To book, please call (813) 793.8773  or visit visagebyelan.com.

Guests under the age of 18 must have a parent or legal guardian sign a consent form and remain on the premises for the duration of the service.

• Facials: Ages 14 & up 

• Massage and Wellness Therapies: Ages 16 & up